FAQs

How long does shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What is Multi Charge Pro?

Multi Charge Pro is a versatile device designed to provide multiple charging options for your electronic devices while on the go. It typically includes four different charging connectors, allowing you to charge various devices such as smartphones, tablets, GPS devices, and more, directly from your car's power outlet.

What are the key features of Multi Charge Pro?

Multiple charging connectors: It comes with four different connectors, usually including USB-A, USB-C, micro USB, and Lightning, ensuring compatibility with a wide range of devices.
Retractable design: The cables are retractable, allowing for neat and tangle-free storage when not in use, making it convenient for travel and everyday use.
Compact and portable: Its compact size makes it easy to carry around in your car or bag, ensuring you always have a charging solution wherever you go.
Fast charging capabilities: Some models may support fast charging technology, delivering rapid charging speeds to compatible devices for quick power-ups on the road.

What devices are compatible with Multi Charge Pro?

Most smartphones, tablets, GPS devices, digital cameras, MP3 players, and other portable electronic devices that charge via USB or Lightning connectors are compatible with Multi Charge Pro. However, it's essential to check the specifications of your device to ensure compatibility with the provided connectors.

How do I use Multi Charge Pro?

Using Multi Charge Pro is straightforward:
• Insert the appropriate charging connector into your device.
• Plug the charger into your car's power outlet (cigarette lighter socket).
• Once connected, your device will start charging automatically.

Is it safe to use Multi Charge Pro?

Yes, using Multi Charge Pro is generally safe, provided you follow the manufacturer's instructions and guidelines. However, it's essential to use a charger that meets safety standards and certifications to prevent any potential damage to your devices or car's electrical system. Avoid using damaged or frayed cables and ensure that the charger is compatible with your device to avoid overheating or overcharging.

Can I use Multi Charge Pro in any car?

Yes, in most cases, you can use Multi Charge Pro in any car that has a standard cigarette lighter socket (12-24V). However, it's essential to verify that your car's power outlet matches the charger's specifications to ensure compatibility and safe operation.

Can I charge multiple devices simultaneously with Multi Charge Pro?

Yes, you can charge multiple devices simultaneously with Multi Charge Pro, provided it has multiple ports and your car's power output is sufficient to support the charging requirements of all connected devices. However, charging multiple devices simultaneously may result in slower charging speeds compared to charging a single device.

Can I use Multi Charge Pro to power devices other than smartphones and tablets?

Yes, you can use Multi Charge Pro to power various electronic devices that charge via USB or Lightning connectors, such as GPS devices, digital cameras, MP3 players, portable gaming consoles, and more. As long as the device's charging port matches one of the connectors provided with the charger, you should be able to charge it efficiently.

What should I do if my Multi Charge Pro is not working?

If your Multi Charge Pro is not working, try the following troubleshooting steps:
• Ensure that the charger is securely plugged into your car's power outlet.
• Check the connections between the charger and your device to ensure they are secure.
• Verify that your car's power outlet is working correctly by testing it with another device.
• If none of the above steps resolve the issue, the charger may be defective or damaged. In this case, contact the manufacturer for further assistance or consider replacing the charger.